An actual brick and mortar store, not some gypsy locksmith claiming to be local. If you have a problem, you know where to find these guys... AT THEIR STORE! Jerry's quality and attention to detail is unmatched by anyone I have met in the business. He can make all the special car keys that dealerships over charge for. He made me a key for my 1974 Honda CB 360 that no other store had the capability to do. Don't be fooled by all the fake "local" businesses that claim this store location, make sure you call High-Tech Locksmith and ask for Jerry.