I went to Starbucks the other day and the lady that was taking our order was very rude and she had a lot of attitude. She was very sassy and had no patience for her customers. My grandma was trying to order a skinny cinnamon dolce latte with no added sugar and non fat milk. Instead of saying "ok", she basically yelled at us saying that that isn't possible and the sugar is the cinnamon dolce. We understood that, but we didn't want added stevia or anything else. Also and when I asked for a drink, that was on the menu, she said that they don't make that and that she didn't know what it was. It was clearly on the menu so I would assume they'd know what it was. Anyways, all and all, the customers service was horrible. Luckily the guy who made our drinks did them right and they tasted great. Sadly, they need to work ON HOW TO PROVIDE GOOD CUSTOMER SERVICE OR LEARN WHAT CUSTOMER SERVICE IS!!!