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  • I was shopping with my sister when we walked into this boutique. The product was cute and the layout was organized and clean. The reason I am giving this shop only 2 stars is because of a tremendous lack of customer service. There was only one other customer in the store but the employees completely ignored us. No greeting whatsoever. We were in the shop for about 5 minutes. We walked right by both employees several times and they wouldn't even make eye contact with us. When I asked her why she doesn't greet her customers she got very defensive and said we must not have heard her greeting. I have worked retail for over 10 years. I always listen for a greeting, which is why I always notice if someone fails to say hello. Even if we didn't hear her, she should have made more of an effort. There is no one else around.. walk up to us, ask us about our day, welcome us in, ask us if we need help. It's that simple. If you are looking for any help, conversation, or even a friendly smile, I suggest you take your business somewhere that actually knows the importance of good customer service. Laughing and snarling at customers as they leave your store is no way to earn good reviews.
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