I walked in and wasn't greeted by anyone. It was 5 pm, everyone just seemed like they wanted to leave when they close at 7. So I waited 20 minutes just to get my beard trimmed. I didn't get a shave included with $15 beard charge. I'm not the type to critique people in the moment. But he did a horrible job because he seemed like he was trying to leave. I don't recommend anyone go here, I would have given them 0 stars if I could. Mind you I still tipped $5 for a bad job.