We went to this location for my grandmothers birthday. The wait staff was borderline pleasant however, the wait time for food for a party if six exceeded 45 minutes. I ordered the shrimp pad Thai - a fool proof dish- knowing that bonefish consistently has poor food quality. As expected, my dish arrived in a hockey puck of pasta, my Spouse's dish was over cooked "ahi" tuna , while the rest of our party was underwhelmed with their food. For $15 plus a dish you certainly would expect better. I was turned off by the fact our server literally handed plates to people at the head of the table to PASS DOWN to the rest of us, as if they couldn't be bothered to actually serve as they should have been trained to do. Our servers were ridiculously unkempt, Ill spoken, and poorly trained. I never liked bonefish to begin with, but my grandmother wanted to eat here as it is close to her retirement home. She had a salad for dinner and was pleased. You can't mess up a salad. The important thing is that she had a good birthday dinner. We will NOT be giving business to this chain ever again. Save your money. Go elsewhere.