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  • If you're looking for internet, cable, or phone services I highly recommend you stay away from Cox Communications. Their services aren't that good compared to other local service providers, they DO NOT care about their customers, nor even their own employees. They outsource EVERYTHING and the ones that are in payroll get paid DIRT for what they do. A company that doesn't care about itself internally isn't about to put customers needs first. It's all about the money with these clowns, nothing more. And when I say money, I mean LOTS of it. Their prices are INSANE while giving you devices, set top boxes, remotes, and modems built in the 90's with non-intuitive software. It's 2015 guys, get with it already. I live in Las Vegas (702 area code) and made a phone call using Cox's LAN line to a colleague that also has a 702 area code. When I received the following months bill I was charged long distance rates for calling him. Confused, I called Cox and they proceeded to tell me because his phone's "prefix" is registered in Mesquite, NV (literally 40 minutes away from Vegas) that it's considered long distance, even though it's 702 and the phone was purchased IN Vegas at the Meadows Mall. This is absolutely the most ABSURD thing I've ever heard. Cox would NOT work with me, passed the buck saying they don't make the calling rules, and basically told me to eat it and pay the bill. Unbelievable after being a loyal customer for two years, paying over $100 every month with NO late payments. You know a business is scummy when you pay your bill, and then five days later, you receive the next month's bill in the mail already! Get real. Unruly, rude, disgusting scum bag of a company. Terrible in every way. Whomever privately owns this pig should be ashamed of themselves.
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