Only reason I am giving 3 stars is because the food and coffee are consistently great! The service on the other hand.... My last visit it took nearly an hour to get our two crepes and not one refill of coffee. I have been here a few times and in all instances I would have to agree with the posters previously who have stated that a person could feel more like a burden to wait on than a actual paying customer. I don't necessarily blame the wait staff, I just think they need more help during the busy times.....and an occasional smile wouldn't hurt either. I have debated returning each time but somehow the tastiness of the crepes keeps me coming back. I'll just return on the off peak hours, I guess.