I really like this cute little nail shop because it is not your typical chop shop. It's clean and relaxing. I have never had artificial nails of any kind but due to recent issues with my nails breaking so easily I decided to give them a try. The young lady suggested I go with gel tips which would last 2 weeks. Unfortunately, they started peeling off only 6 days later. I went back and she fixed them using a hard gel- no questions asked. She did a great job of making my nails look natural and elegant.