After moving to Charlotte from Chicago, I had been looking for a new hair salon. I found Therapy online and decided to give it a try, based on positive reviews. Mel was very friendly and most importantly, she listened to what I wanted to try with my hair, gave some advice, and did exactly what I was looking for (both a new cut and new color). I have had my hair the same style most of my life, and was making a change for the first time in years, so I was nervous about it. Mel steered me in a good direction and I was very pleased with the results. I will certainly be returning to Therapy.