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  • If you're ordering delivery - don't bother!!! My family ordered last night - we were told the food would be delivered in an hour and 15 minutes. (1 pizza, 2 sandwiches with salads as our sides.) After 2-1/2 hrs., I called to see what was going on..."we're running WAY behind"...our food wasn't even COOKED yet!!! Talked to Sharon/Shara or Shawna (didn't understand her name), the "Shift Leader", after I asked for the Manager. She "comped" the pizza and said our food was cooking "as we speak". Thirty minutes later, we got 1/2 our order....my husband ordered an Italian beef w/salad. It's supposed to come with pepperoncini and au jus - he got a burned bun with dried out beef - no pepperoncini, no au jus, no salad -- CRAP. Our daughter ordered a small pizza -- all ingredients were on it, but it was cold. I ordered an Italian sausage sandwich with the side salad that goes with it. Cold sandwich -- and NO salad. CRAP REPEATED. Papa Del's made a HUGE MISTAKE when they closed their satellite stores, because they can't provide service to all their customers anymore. I guess that's why THEY ARE LOSING CUSTOMERS DAILY. It's a shame - they used to serve the best pizza in Champaign, we ate there for years. No more - never again. Call somewhere else!
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