| rev:text
| - Location/Service
The restaurant is in a small plaza along Bayview, south of Elgin Mills. They have a huge outdoor sign, so it's not difficult to miss. The plaza is a little small, so parking may get full during busy hours.
Interior has a theme of HK-style restaurants - lamps that were used at supermarkets and a very nice HK harbour overview. Seating arrangements can accommodate large groups - better call in for reservations to secure a spot.
Service was okay. I don't usually say much about service - but there are a few kinks that can be sorted out:
1. A logistic workflow would help smooth out who's doing what and which tables are they covering, I see everyone is scrambling all over
2. The main chef explained in detailed how the menu works, very nice of him. But it would help if other staff do this upfront, considering this is a 'new' thing and not everyone is familiar how it works
3. Younger staff could be a little more attentive on refilling water and placing in orders of food request (we had to ask multiple times with different people to get more vegetables)
4. Felt rushed with the older staff, who kept coming over wanting to add chicken broth to our pot when we were clearly not ready; and a bit hesitant on providing us more chicken orders - is there a time/quantity limit on how much chicken we can eat?
Food
For those who are not familiar, basically this is all-you-can-eat chicken and hot pot.
$29.99 per person - Original Chicken Pot (spicy, you can adjust from mild to extra hot)
$35.99 per person - Cheese Chicken Pot (swiss cheese flavor, additional cheese available for $4.99 - with options like brie/blue/provolone cheese)
Pricing also comes with a complimentary soup and claypot rice - chicken themed as well
Original Chicken - pre-marinated flavouring with bones, tender meat
Cheese Chicken - fried chicken, crunchy outside and tender inside, no bones
Both are great selections!
You can re-order the chicken for extra rounds. After you're done, hotpot base soup (chicken broth for now) is added and then you can order hotpot AYCE items (pretty standard stuff).
Hotpot is a bit plain, although they do offer a deluxe option you can add that includes lobster wonton, deep fried bean curd and beef - but if you be creative on the items you order (i.e. instant noodle + cheese), it can be pretty good!
Overall, this is something new and worth to try. There are long wait times - so I might come back when it's less busy and more options are available
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