About: http://data.yelp.com/Review/id/bHrwuFhWcI3yrU2Xl-xyVg

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About: http://data.yelp.com/Review/id/bHrwuFhWcI3yrU2Xl-xyVg Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2013-12-11 00:00:00 (xsd:dateTime)
itemReviewed	Portofino Ristorante West
http://www.openvoc.eu/poi#funnyReviews	2 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	6 (xsd:int)
rev:text	So the history of my reviews will show I typically do not write reviews like this. My girlfriend and I arrived and were promptly seated. It was about 7pm and not crowded. We ordered the Escargot, Oso Buco, and Fettuccine with Mushrooms and Shrimp. I had the spinach and egg drop soup, her the salad. The Escargot was very good and we asked for bread. Specifically asked for plain bread (should have been brought out with Escargot due to the large amount of garlic butter that usually accompanies it. Took a long time as for some reason they assumed I wanted it toasted. Not a biggie. Escargot tasted great. This is where it got bizarre. My girlfriend liked the shells and wanted to keep them for a decoration. Assuming we owned the Escargot we just ate, we asked for a box for the shells. The server stuttered quite a bit trying to tell us the shells weren't for sale. What?? Essentially you RENT the shells and they are reused for other patrons! The manager came over to see if she could address the issue. I told her we'd like to take the shells and she said it was not possible that they reuse them for other guests. I was so surprised at this and questioned her reusing something like that. It's not a fork. I asked her if they were allowed to do that? In my opinion it's disgusting.The manager was entirely rude and wouldn't discuss it further. One of the worst encounters with a manager I've ever had in my dining experience. She walked off and would not answer me. So much so, I just had to ask for my bill to leave. The Oso Buco and Fettuccine just arrived at that moment as we told our server (very nice girl who we did tip) we were done and leaving. The manager still refused to speak to me upon departing. So for the $3.00 likely cost for six Escargot shells, the manager easily lost $40 for the meal, possible returning customers and possible future customers who will read this review. Not a bright business person at all. The food was good, but due to the attitude of the management, I would never step foot in this restaurant again. They get 1 star....because I have to.
http://www.openvoc.eu/poi#coolReviews	1 (xsd:int)
rev:reviewer	Wayne

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