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| - Dr. Mauro is a wonderful, dedicated, patient, caring, and experienced Veterinarian. Dr. Mauro and her entire staff and team of people make her office a very pleasant place to take my dog. The girls at the desk are welcoming and know my dog by name now. It's routine that my dog goes to the scale and climbs on before they are even ready to record her weight. They always call to remind me of my appointments and check on my dog after a procedure.
Dr. Mauro has done numerous vaccines, a few dental cleanings, tumor removals, biopsies, anal glands, etc. I really trust her opinion and would NEVER go anywhere else. I had a few situations that Dr. Mauro educated us about and treated our dog--we are so grateful and thankful for her care and expertise. I have elected to have a skin tag and some fatty tumors removed at my choice and not by a greedy vet just trying to make more money. Dr. Mauro has actually been conservative and not pushy when it comes to procedures and surgeries. Her estimates don't exceed what she quotes and I feel that the prices are fair and reasonable. Sure vet bills suck..all bills suck--but that is life! I get so annoyed when people complain about getting ripped off or that ALL vets are just money hungry and wanting to take advantage of pet lovers. Got me over a barrel-blah blah, blah. I feel so blessed to have found Haven Animal Hospital because of Yelp.
Dr. Mauro is trustworthy, passionate about animals and loves what she does--that is what you want in a vet. One day Dr. Mauro crossed her legs and sat down on the exam room floor to sit w/ my dog while chatting w/ me. She scratched my dog, asked for kisses, told her sweetly that she needs to lose some weight and at that moment I realized how extremely lucky my dog is to have this particular Doctor. I felt bad sneaking a few photos but I wanted the proof to brag to my friends about how great my vet is...and that's the truth. (See my photos) : )
Early this Spring my dog had an Anal Gland Rupture. This was a very bloody and painful experience for her. She is spayed so when I saw blood I thought she was bleeding from the rectum and we had a very serious issue going on internally. I had never heard of an anal gland rupture before it actually happened to my dog. It's worth Googling (Anal Sac Impaction) to educate yourself because it's actually more common than you would think. My dog never showed signs of discomfort like "scooting" her bottom on the floor. Looking back the signs that I should have recognized were: My dog felt hot and very lethargic. I figured it was just time to officially turn the A.C on for the year. The second thing was she would turn her head back really fast and acted spooked like she saw a ghost. She did the jerking with her head and was looking towards her rear end on a few occasions which I thought was strange but not alarming. I feel terrible that I didn't know something was really bothering her or that she was in pain. One anal sac wasn't emptying on it's own and filled up to the point of explosion. I wipe her butt when she goes potty which some people think is weird--I think it's a some what hygienic thing to do since my dog shares my car, furniture, home, and bed with us. When wiping her I never noticed a bulge or anything going on back there. After a rupture, the anal sac heals from the inside out so you just have to be patient. It's messy and a slow healing process. Eventually the area will dry up and scab over. Antibiotics and pain meds were a must. We regularly had a re-check appointment to check the healing process once a week. We then went to visiting every two weeks and will continue to have her anal glands expressed at least once a month because they don't empty enough on their own. Dr. Mauro has spent SOOO much time with us and many times did NOT CHARGE us for the anal gland expression or re-check appointments. Yes, she did many of these visits FOR FREE--anal glands are a messy, unpleasant, and stinky job.
Do your pet a favor and take the time to google the above and spread the word to your friends and family. I would hate anyone's dog to experience something so painful and preventable.
One of the best things about this Animal Hospital is that Dr. Mauro is the only vet there. She gets to know your pet and establish a relationship w/ you and your pet. Familiarity w/ all of her charts and clients makes everything easier. You don't get bounced around from vet to vet and have to re-explain anything. Trustworthy and highly recommended. I hope my review is helpful to anyone looking for super veterinary care.
On another note: I saw some other reviews that Dr. Mauro has taken some pets to her own home for overnight or weekend monitoring--how cool. I think that is the most awesome thing to prove that she truly loves what she does. I hope my dog is never in need of visiting Dr. Mauro's house but I know without a shadow of a doubt she is the right vet for us.
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