This was my first time here. The customer service sucks! When you walk in there is no one to greet you and you kinda just stand there looking around. This not only happened to me but I watched it happen to several others. I even witnessed one guy walk behind the counter looking for someone. My artist did a decent job. I was told to be there at 4:30 and he didn't start till a hour and a half later. And my tattoo only took 30 mins so pretty much I sat for 1 and 1/2 hours just waiting even though I had and appointment. When I arrived I was told her went to grab a pizza. Wtf, a little advice when you make an appointment stick to it especially if it's a first time customer!