Came here for lunch, however I do want to say that I went to the deli next to the Hearst tower. It was super busy though!
Each sandwich is hand made to order and it was not bad. I got the smoked salmon BLT which was actually surprisingly not bad. The prices are a little off to me, but I guess you're in the city maybe that's how it goes. This place is an in and out restaurant. Call what you want what bread you want (and make sure to say roll instead of for example wheat which is sort of just like bread) and they'll make it and you'll be out in a couple of minutes depending on how long you wait in line.
This place has pretty fresh ingredient and I would no doubt be coming here if I was working downtown. However, this place I give three stars for the wait time, the prices, and that overall it just wasn't amazing nor bad.