Dr. Burns was so friendly and she made me feel comfortable. I really like her and will continue to schedule appointments with her. The nurses here were sweet also. My only complaint is that the front desk receptionist was not very nice. She didnt smile or greet me when I came in. As first point of contact, I feel that there should be a more personable person at the front desk to greet patients. But because I love Dr. Burns, I will be coming back :)