Was first of all disappointed to have to pay a deposit to have them order in a frame (what if I don't like it when I try it on?), but was even MORE disappointed that after I bought my glasses, I kept returning and telling them "They are not properly correcting my vision". They kept saying "You just have to get used to them". I have worn glasses for 25 years, and while I have previously had to adjust to a new prescription, have never had to adjust to still not having my vision corrected. Very poor customer service, and I think I have a better chance of vision correction if I make the lenses myself out of mason jars. Went back to the last place in Calgary that I used (I went to Specs to support local Airdrie business), and voila!!! After a year of blindness, now I see!!!!