I called 20 min ago and they transferred me to the bar for takeout. I was on hold for 5 min and no one picked up. I hung up, called back and the girl on the phone said please wait so I can grab someone. After another 10 min on the phone I hung up again and called back. This time I told the girl I've been waiting 15 min to place an order and she laughed at me. I said "this isnt funny, how hard is it to tale my pickup order?" She said please hold while I transfer you to the bar and thats when I hung up.
They've been open long enough to train and retrain staff on how to handle a takeout order. The way I was treated is absurd and I bet you'll have the same experience if you try. Fox and the fam need to get a reality check on customer service.