I have had my cat groomed here at least five times over the past 8 months. Typically the owner (I don't know her name) does the best work. They are somewhat flexible on last minute calls to drops off my cat for a hair cuy. They try to be as accommodating as possible. I've always had a good experience and the cat can't wait to go back to visit with all the dogs (jk). Simple fee on the services for debit/credit, for instance $1 for a $60 bill, which is fine for a small business.