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  • The wait time was ridiculous. When we got there we waited 20-25 minutes to be seated which we didn't mind considering that there were many people. The hostess seemed very lost and confused. We asked her if there was self seating at the bar since we saw a few spots available. She says yes so we started to walk towards the bar only to be stopped by the same hostess who mentioned that we had to wait to be seated. She clearly did not know what self seating meant. A few minutes later a couple walked in and asked if they can go sit at a table at the bar, the hostess says yes and allows them to walk right in and be seated as we sat there and waited. Once we finally got a table at the bar we were greeted by our server who seemed very nice but boy were we wrong. She took almost 15 minutes to come take our food order. We had ordered around 8:40. My boyfriend wanted to watch the hockey game while we waited so he asked the server if she can change the channel for one of the TV's. He had asked her if she can put on channel six. She said "no we don't do that what is it?" and my boyfriend replied that it was hockey. She rudely walked away without acknowledging him to change the channel. She seemed very annoyed. By this time it had been almost 20 minutes since we had placed our order. We understood that it was busy when we sat down so the food would have taken a bit of time but by this time the restaurant seemed to have almost cleared up. There were just a few tables at the bar and the rest were empty. Another ten minutes go by and then another twenty. After waiting for 40 MINUTES without an update we asked the server how long she'd think our food would be. Her response surprised us. She said "it hasnt been that long yet". And I had to remind her that it had been over 30 minutes. She was extremely rude and had so much attitude like she was above and better than us. She seemed so combative and spoke as if we were asking for too much. After 45 MINUTES of waiting we had finally gotten our food. By this time we had been at the restaurant for one hour and 10 minutes and had only just gotten our food. I had asked for mashed potatoes as my side but got fries instead, my sister got beans without a spoon, and my boyfriends steak was burnt from the outside and overcooked on the inside. It was obvious that we were not going to leave a tip for anyone. I cannot begin to express my extreme disappointment and dissatisfaction. I am not over exaggerating when I say that this is THE WORST Montana's I have ever been to and probably one of my worst dinning experiences. Your staff not only seemed stuck up and rude, they also seemed confused and seemed like they don't know how to do their job. I want to mention that we were not the only ones to feel this way. The table next to us also got their order wrong and complained about the wait time to receive their food even though they were only two people. I will never be back I will discourage anyone from going to your location because frankly speaking, customers deserved to be treated much better than your staff does. You just lost four customers.
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