Don't waste your money! We should have known better than to sign a year contract with them. Their trucks are nice and pretty but their service from college age kids is anything but. They are unable to schedule cleanings on the same day of the week so you don't know when they will be there until the day prior when they send an appointment confirmation. And to make it worse, they frequently did not show up the next day as THEY scheduled and did it without any notification. One feature that could be positive is that their "technicians" (aka pool boys - because that is all they are capable of doing is cleaning, not trouble shooting any problems) sends a pool service completion text summarizing their service. Unfortunately this is just a copy and paste confirmation as the techs occasionally did not empty our baskets and miraculously equipment that we were discussing having the company fix, was now in working order. Save your money and hire the kid down the street or do it yourself since on multiple occasions the tech didn't check the water chemicals and instead just threw in a few chlorine tabs. Not sure what a "premium pool company" is suppose to be like, but this one is not worth my $99 a month.