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  • UNSAFE and TERRIBLE customer service. During our stay, someone entered our room WHILE WE WERE SLEEPING, and stole my bag. Its contents had a large sum of money, designer wallet and many credit cards. Park MGM has done NOTHING to help find who did this, nor do they seem to find it a problem that someone entered our room while we were sleeping. I have contacted their establishment every day since I left four days ago and have not received one call back from a manager or a member of security. Whomever took my bag used one of my cards to self park at Aria. When I called Aria to ask about security footage, they were more helpful than Park MGM and sent security out on their property right away to see if they could locate the perpetrator, and have also been in contact me since this incident. Park MGM is an embarrassment to MGM Resorts and in NO SHAPE OR FORM meet MGM standards. DO NOT STAY HERE!!!!
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