I have been to this location a few times and always get good service. I am greeted when I walk in the door and promptly looked after. The name can fool you but they do way more than tires. I have taken the car in for mechanical work as one day it just died so I had it towed here and they had to run more tests on it than a 70 year old with a heart condition. They finally found out what was wrong and quickly fixed any issues (with my approval of course). I have also taken an out of province car in for an inspection and that was relatively quick as well. I also went after receiving an oil change and being told my tires are going to explode soon and that the tread was at zero. The dude from Kal Tire came right out into the parking lot, had a look, measured the tread and pretty much said the oil change guy had no idea what he was talking about.
You can get lucky sometimes and just drop in but they seem to be getting more and more busy so would be best to call ahead and make an appointment if you need work done. On the tire side, I wouldn't go anywhere else, they definitely know what they are doing here. Fast, friendly, honest and seem to be on par cost wise so would recommend you check them out.
p.s. They are all over the city so if your car breaks down in the SW, you won't have to get your car towed to Chucky's Shanty Town Garage in the NE, could probably find a Kal Tire just around the corner (kinda like Starbucks).
13/30