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  • This review is for a wedding cake order. This place is unprofessional and unreliable and I would not recommend ordering a wedding cake from here. They delivered an undecorated cake (see posted picture). See the full recount below. The cake was promised to be delivered at 2pm. Within 10min of the driver arriving we get a call from the baker rudely telling us that we need to get there to sign for the cake ASAP as the driver needs to leave. The cake that was delivered is in the posted picture - it is essentially an unfinished "naked" cake. It was not decorated with the fresh flowers that were delivered to the bakery (along with full payment!) the day before. Needless to say neither the driver was aware that was a problem, and the baker herself did not know what had happened. Instead of apologizing and making every effort to correct the gross oversight, the baker then proceeded to argue with the bride on when this can be corrected - 15min before the bride was scheduled to walk down the aisle. At the end, the driver (not the baker) came back with the flowers to decorate the cake, barely in time before the banquet started, and hours after the 2pm promised delivery time. The entire experience was highly unprofessional. The cake itself was a dry and crumbly by the time it was served. The flavor was not distinguishable. We should have walked away and found a different vendor at the cake tasting and forgo the deposit (which was required before the tasting!). The tasting experience was also rude - there was no communication between the baker and her staff, and even though we had confirmed the flavors we wanted to taste with the staff by email beforehand, all we got when we showed up was "well my staff never forwarded me the email". How incredibly unprofessional. In summary - the service is rude, unprofessional and unreliable, and the cake mediocre. I would not recommend this to anyone for a wedding cake.
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