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  • Excellent Experience! I called Sears after receiving a Valu-Pak coupon. They advertised 3 areas for $75.00 + $9.00 service fee ($84.00) with "no hidden fees". I was skeptical having used multiple other carpet cleaners in the past who up-charged for "pre-treatment", "heavy stain treatment", and "other fees". Sears assured me there would be no additional charges so I booked them. I also asked them to work around the sleep of my children which they agreed to respect. Our technician, Micheal Nieves, showed up at the right time, and on time. He was very professional and informative. (Good employee Sears!!). He was helpful, did not try to up-charge us, and provided great service. He personally did a great job. The carpets now look wonderful (bright, clean, no stains, etc.). We appreciated the work so much WE ASKED to have him clean another area at an additional cost. I also asked Mike for a quote to clean our tile and grout due to the great experience. He gave us a quick and very fair quote. I just booked my tile cleaning with Sears today. They earned my business due to quality work, a no-hassle experience, and great service. Thanks Sears.
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