If only I've read these reviews before buying. SaboCatGirl S is correct, do not buy from this store. I'm facing the same problem now. They've made a mistake by adding the wrong address and now it's been over 2 weeks. I literally spoke to all the staff by now and had to repeat myself over and over again this shows they have no communication between one another. Every time I call and re-explain my problem with them, they tell me they will contact the delivery company and call me back which never happens...At this point, I'm exhausted and don't know what else to do. Believe me, invest your time and money somewhere else.