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  • Three of us stayed here for an event that was happening in Mesa. We appreciated the discounted rate for the weekend but it definitely was not the greatest hotel. The staff at the desk was friendly and check in was very fast. We booked a 2 queenbed room. When we walked in it was really hot and muggy. Smelled funky... But it was pretty clean and definitely a good size. You could easily fit 6 people in one room. I turned the air on cool right away and there was nothing coming out of the vent. We decided to get dinnerand give it some time to cool. We get back 2 hours later and it is even hotter. I called the front desk and the man answered, 'yes?' I said hello again wondering if he was talking to someone else? Answer again was 'yes?' not a 'hi how can I help you?' which would seem more customer friendly and professional but whatever. We asked if we could have the air looked at because it was very hot. He said he would send the maintenance man over. He climbed on a ladder and looked in the ceiling then mumbles about some hot water bottle being on said to give it a minute and left... We thought..ok it will cool down. Opened the windows and went to bed. I woke up drenched in sweat and hearing this loud noise. We discovered it was a cricket insie the room and luckily found it and killed the loud guy. We couldnt sleep from the heat and the noise and put up with it until morning. Breakfast was free, which is nice since a lot of hotels don't offer that anymore but unfortunately the eggs were instant eggs... for free breakfast it was ok. After breakfast I decided to go to the front desk and ask about the heat in the room. The woman at the front was very nice and explained that in the winter time when the weather is nice in Phoenix the turn the cool air completely off and apologized. It would have been nice to have air conditioning for the room since it was so muggy feeling and even though the weather was cool outside, there was no breeze to bring in that cool weather. I know they must be trying to save a buck but... it would probably make people more comfortable despite the cool weather during the winter. The next night we turned the air off which helped since it was blowing hot nasty air and were too tired to even care about the temperature. Checkout was easy.
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