I bought my Mini Cooper S here in October and just went in for my first maintenance today. Overall, my experience with MNS has been fantastic. Everyone there is super friendly, patient and aware that I am spending $20k with them and treat me like it. I bought my car from Dave and was very impressed with how he handled everything. I came in knowing exactly what I wanted, how much I wanted to pay a month, and had a list of requirements to comply with. He delivered with the car I purchased and I have realized that I love my car more than anything!
Matt is the service guy that I dealt with today and he was also very nice and informative. I get my oil changed for free within my warranty and he let me know before the service how much a tire rotation was going to be and I wasn't surprised with hidden fees later. I talked to him about possibly getting new rims and the prices for those too and he was on his game. I ended up buying floor mats that ended up costing more than he quoted so he just gave me a 20% discount to make up for it.
I love Mini and I love this location. I definitely recommend stopping by.