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  • We went to Donovan's last night for my wife's Birthday celebration. It's a lovely place, in a sort of "typical" Chicago or NY style steak house style. Dark, nice wood, lots of staff to take care of you, and a really nice looking bar. We felt the food was of overall good quality, but we were disappointed in a couple of ways. As customers, we'll get a little pickier when the price goes up. I'm used to Durant's for this kind of food -- it's a bit more reasonable, and always good. I have an allergy. I told them about it two weeks prior when we made the reservation. They remembered it when they introduced themselves to us -- which was nice. But then, the first thing they put on the table (the bread) they had absolutely no idea what was in it. Our server asked a person in the kitchen who said one thing. Then, the main chef said another thing, and basically I was left on my own. (I risked it and turned out OK). But, for the money, this place should have a book they look at for all ingredients and allergens. Really -- if a McDonalds can do it, they should be able to. Our filet was served Medium and it was bright red, cherry red, throughout. I feel that's a bit underdone. It tasted very good, however. The side dish we ordered of creamed spinach was very small. I'm used to Steak Houses providing family sized portions when you order side dishes. Our server deserted us throughout the bulk of the meal. She was a delightful person, but she spent more time at the larger tables and never asked us about our steak. Overall, a pleasant evening but not everything that it could have or should have been. Added on Jan 3, 2015: We had an email from Donovan's, from a manager, who said "C'mon back and get a couple of free deserts. We want to take care of you," and then she never sent the coupon she promised. Later individuals had no idea what we are talking about. Figures!
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