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  • I must say, Macayos has been hit or miss with me. I've had rather decent experiences, while many of my friends have had varying experiences. Some good, some bad. Today, me and a group of three others decided to come and eat, and, while we were generally pleased with the food, the service was less pleasing great. Our server, definitely didn't provide the best service for various reasons, but, worst of all, he managed to upsale us multiple extras without telling us that these extras had an additional costs. He plainly asked if we wanted cheese, sour cream, and avocados, with our meals, without any indication these would cost extra. We were surprised and mentioned it after we saw the bill and he seemed more confused and just apologized before leaving and finishing the tab. He mentioned if it happened again to go to the manager, which confused us since he was the one who caused the problem. I'm not sure if he was trying to increase his tip or was instructed by management to upscale subtly, but I found it deceptive and disappointing. I've worked at multiple restaurants and have many family members who are high up in the restaurant industry, and this sort of practice doesn't fly in most establishments. If you come here, be wary of what you order and of what your server asks if you'd like with your meal, and don't be surprised if they soon start charging for refills on water.
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