I bought a 24x35 poster for a piece of art but it didnt look the way i expected. A few days past but i couldnt find the reciept. I went to get store credit since i like shopping there and my fiance was told that since he didnt have the recpt the amount would be a credit of $6.39 mind you we spent over $40 on the poster i was infuriated and insulted. I called to speak with the supervisor and was told that they wouldnt have refunded anything since it was a "custom poster" i replied i didnt order it. I just walked in and asked for a specific size poster and the employee gave me this one and at no time during that transaction did anyone say final sale etc. I will no longer continue business with michaels very unhapoy with the level of service my fiance and I recieved