First we had to wait till 7p to check into our room. Ok, you've had the reservations for three months how did you not know you had guest coming to your hotel tonight - add more maids to change over the rooms.
We get to the room and it is any standard motel room. No coffee pot, fridge, minibar, ipod dock.....really a crappy tv and radio is all you offer? The bed is super comfy, the towels are stained (yes stained!)
We went to the pool one day and by 9:30a the chairs were all taken, so we got a cabana. Nice but not worth 400 bucks, the waiter was good though. The floating river was filthy - empty cups, straws, bottles. What idiot thought it was a good idea to let a lot of hos and bros trapsy around with their drinks in the water. It wasn't all drinks either it was full of leaves and debris once around was enough thanks. Disgusting.
The hallways are always freezing but the hotel rooms AC doesn't work so great.
The lions are depressing.
Apparently a very common switch is to say the main tower if full so they send you to the "upgraded" West Wing. What a dump! The elevators look like beat up old freight elevators. The poor people on the first floor are in a hallway that leads to the elevators - I'd be pissed if I was them. And the rooms - you can put in all the leather and all the mirrors you want it won't hide the fact that the room is soooo small the bed blocks the window. Don't fall for the "upgrade".
Actually, remembering that I'm dropping this crap to one star - no one should pay more than 50 bucks a night for the MGM.