I had a wonderful experience at this salon with Roxanne. I have fine, straight hair. The weight, thickness and texture of my hair has changed in the past few years and I have had a tough time transitioning from long to short hair. Roxanne cut my hair into a very stylish, easy to accomplish look. She created some nice lowlights and highlights to compliment my natural color. The color and cut have held nicely for almost 8 wks. I'm looking forward to my visit to the Root next week!