Booked an early ride ahead of time. Guy on the phone was quick but a little short. I usually prefer the person on the other line repeat the address and time to me, to make sure they got it right. I ended up asking to make sure they got it. Wasn't risking it.
The call to let me know the cab had arrived was weird. It was like accepting a collect call and goes to a machine right after. Not a fan of companies doing this. Customer service is key!
Ride was good. He took debit no problem. On time and everything.