The 2 stars is for the food and the service from ONE employee (the gentleman w/ the bun/topknot). Their food is good but they forgot our appetizers. We all finished our meals and still no appetizers. When I asked for help, the lady put her finger up at me (like wait, while she gave another table their check), then when I told her we never received our spring rolls or egg rolls, she yelled out in Vietnamese who was helping this table, they don't have their appetizers! The employee who took our order (Minh) came over & blatantly told us no we never ordered appetizers. I understand forgetting our order (even though it wasn't busy and no rush) but to sit there & accuse us of lying/never ordering our food is despicable. They all need to take a lesson on proper customer service from the one employee who actually knew what he was doing.