Massage Envy is an odd sort of chain. It's a massage chain. I have been twice and found both times with two different people to be just fine. I got a sports massage and I don't see what makes them special but I found them to be well done and the staff are competent. It really is a chain place though and you know what you are getting. I'm not looking to be buddies with my massage therapist so it works for me. Some folks won't like that. I like that the place is clean, professional and the staff are always pleasant. The prices are fair and the hours are good.
I like to go here because a lot of massage places here in Pittsburgh don't seem to be interested in massages.