I called for a next day delivery to my girlfriends office. Since I'm in NYC I wasn't sure what she would end up getting but man I was blown away! The woman on the phone was absolutely amazing. Very clear and kind. The whole process took 5 minutes. I wanted to support a local company since these giant teleflora places charge you 39.99 but then tack on lots of extra charges at the end. This bouquet with glass was $65. Worth every penny. Next time I need flowers delivered in Toronto I'm calling this company! Highly recommended!