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  • Might as well go to Long John Silvers. this place is a disaster, I will never return. Never! Lol. I have eaten here twice and have been disappointed both times. The first time we ordered the Sea Bass. It was expensive and the portion was tiny. The food server disappeared and forgot things we ordered and we had remind him to get our entire order. Went back last night and the service was horrible. Much worse! The food server couldn't understand that my friend wanted a vodka and tonic with a lime. It had to be repeated to him five times. And then the drinks were forgotten, so we had to ask another food server to get those to the table. When our food server went to take our order he said I don't have a pen, that is so unprofessional of me. So I gave him a spare pen from my purse to keep. I asked if we could order our Kobe burgers rare and medium rare and the food server said yes. A couple of us ordered hamburgers rare and they came out well done almost burnt. Then the manager was walking past the table, as our food server was gone for days at this point, and we asked him if we could get burgers done the way we ordered them. He took them back to the kitchen and new burgers w the old fries showed up approximately 15 minutes later, after our two friends had already eaten their food. The burgers that were ordered rare and medium rare came out medium but at this point we both wanted to eat. The waiter showed up eventually to drop off the check. One of our friends asked for dessert menu so he ran off to bring that back. She ordered a brownie which eventually came out. I put my credit card in the bill that he set down before we order dessert and of course he brought a new check with the brownie on it. No comps for all the trouble and nonsense, of course. At this point he explained to me that he had lost the pen that I had given him and I said no worries I have another pen in my purse. I will use that, but I'm not giving it to you. What a complete dingdong. I won't ever go back to bonefish. They should change the name to bonehead.
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