The coffee is as good as Starbucks is capable of. The staff is pretty friendly throughout the day. However, steer clear of the place 30 minutes prior to closing time. I have had TERRIBLE experiences three times when they were "close" to closing.
The location closes most night at 9:30pm. A friend and myself went in to grab a coffee before a movie around 9:05pm. After collecting my payment the barista said, "We are closing soon so you need to take you drink to go." Now I am typically very conscious of closing times and try to be more than respectful. But I have had this happen to me several times, by different people. Eh, take from it what you will.
A great place to stop prior to a big movie release at Regal Stonecrest. I have been there and seen a mass of Twihards and Potterheads.
Also, during the evenings there is a young crowd that congregates there. Just FYI.