I came here to purchase some protein powder. When I got home and spoke to someone who was a nutritionist and advised me I didn't need protein shakes for the type of diet I was wanting to do. I had already opened the powder. I called the store not expecting to return it or exchange it, but just to see if they would let me by chance. And surprisingly they let me bring it back and get a refund. That's a complete loss on their end but that is superior customer service. If ever in the future I need supplements I would definitely go back there. I'm only knocking off 1 star because they advertise cheapest prices around. I found their prices to be equal to all the other places I checked around town.