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| - I had REALLY high hopes when I moved in to this apartment. I love the location and was really excited for the unique building style, location and amenities. Like a lot of others have said, it seems great at first... but the longer time wore on, the more problems I had until I HAD to move out.
The pros:
[x] It's within walking distance to a TON of businesses
[x] the parking garage keeps your car a fairly comfortable temperature even on very hot days
[x] high ceilings
[x] getting approved is a quick and easy process and applications can be done online
[x] you can pay your rent online
[x] near public transportation and two highways
The cons:
[x] you can ONLY pay your rent online or via moneygram. They don't accept check/money order at the office
[x] they often fine entire areas of the building for problems, rather than finding the source and fixing it. I must've paid an extra hundred dollars over the course of my lease for OTHER PEOPLE leaving trash on the floor of the trash rooms.
[x] they're VERY sympathetic about problems to your face, however there is no follow-up no matter how many times you complain or how long problems persist
[x] there are a ton of dogs and small dogs who tend to leave trails of urine in their excitement to be walked outside. This does not get cleaned up seemingly ever and you can often see the dried trails on the ground. There were also SEVERAL instances of dogs defecating in the hallways while I lived here and owners not cleaning it. While this is not the management's fault, it IS quite indicative of the type of people who live there.
[x] The hallways were infested with roaches during three months of my lease (enough that I would see between 4-10 on the walk just from my apartment to the parking garage), several of which squirmed UNDER my front door and into my apartment. This stopped as soon as I sprayed roach repellent along the seams of my door, but they were still in the hallways for another month before the complex sprayed for them.
[x] the parking garages are so filthy that to wear one's shoes from the car to your apartment sufficiently dirties them so that they must be taken off at your door to avoid staining your carpet BLACK.
[x] the pool, hot tub, and surrounding area are often unusable due to other residents. During the day, parents BARELY supervise their children (if at all), letting them paw sopping wet through other's possessions and leap into the hot tub splashing and screaming. During the evening, they are often filled with intoxicated residents. On several occasions we've attempted to use the pool area, we've left due to general discomfort due to other residents
[x] maintenance and landscaping often starts before or at 8 am and goes on literally ALL day which would not be a problem, save for:
[x] poor quality exterior doors and windows - you can honestly sit in your living room and listen to conversations taking place in the hallway (or outside your window if on the first floor). Waking up to grown men outside your bedroom window looking in as they clean them isn't fun.
[x] there are often children playing in the hallways with no parents in sight. In my hallway in particular there was a group of 3-4 very young children who were often found riding scooters or bouncing balls... yelling and screaming and playing (as children do) at about 6am as I was leaving for work.
[x] the apartments are painted with a cheap, hard to clean paint. I smudged a bit of dirt on one section of wall (killing one of their lovely cockroaches with my shoe)... I was scrubbing paint off before the black dirt (on my shoe from the parking garage) was coming up
[x] I provided a list of 6 repairs that needed done when I moved in and it took 5 attempts to get them all completed. I'm not sure if this was the office's mistake or maintenance.
[x] poorly laid out ducting - some rooms are arctic at the same time others are HOT.
[x] the residents are half wonderful, quiet, respectful people... and half rude, loud, inconsiderate and awful people.
***I eventually broke my lease due to literally unlivable conditions. When I moved out, I was told by Dana that my final costs ect would be emailed to me and that there was no other for me to receive my final updated lease break costs. This was never emailed to me.
I called several dozen times over the next month and stopped by the office on multiple occasions. I was told that "Dana isn't in today/is on vacation/will call you back" more times than I can count. I never did hear from Dana, nor did I get any sort of email or physical mail regarding my move out costs... What I did get is a letter from a collections agency and a mark on my credit. Thanks, Lofts at 7100.***
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