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  • I first had a Village Ice Cream sandwich last summer. I thought it was pretty awesome, so awesome that I had... ah... like three in a row. A toasted coconut, salted caramel, then another toasted coconut. Yes, I over did it. Yes, I felt sick. Yes, I deserved to feel sick after my glutinous behaviour. ;-) Today was my first time into a store. Two kids waffle cones, one single waffle cone for me and a pint for my wife who is (sadly) sick at home - ice cream will surely make her feel better. Anyway, that little order of premium ice cream came out to $23 even... and the debit machine asks me for a tip on top of that. Haha. Sure. Here's two more bucks, another arm and a leg. A pricy little visit indeed. Tasted great. Loved it to last lick. I don't mind paying a premium price for a premium product but I would like premium customer service along with it. No smiles were given. No verbal welcome. Just a blank stare until we made an order. Come on folks, even Dairy Queen says hello with a smile, as does McDonalds. Improve the "experience" - make it match the quality of the ice cream and hand made waffles and I'll happily give a couple extra stars :)
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