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  • Food is acceptable, service is terrible. I have eaten at this restaurant three times; twice for lunch and once for dinner. Each time I have visited this restaurant, the service leaves something to be desired such as...... decent service. It takes 3-10 minutes to be acknowledged by the hostess once you are at the restaurant, time to be seated (even when there are only a few patrons), and even longer to be acknowledged by any one to take a beverage order. The staff makes you feel as if they are doing YOU a favor by even talking to you/taking your order and the general ambiance is bland. Once I called to ask if a reservation was needed, the hostess said no and hung up on me. When we arrived we requested to sit outside and we were informed that the tables were all reserved / taken for the night. During the whole night and the two hours it took to eat, the patio was less than half full. For the most part, the staff is unprofessional, took time chit chatting instead of helping people and seemed immature. The waitresses were the only ones that worked and polite, but the kitchen and overall service is very slow. I do not recommend this place for lunch if you have any time constraints. The last time I visited, the two parties on my right and left each had issues with either the service or the billing and the manager had to speak with them. The food, overall, is decent and some items are over priced. One member of our party ordered ravioli which was $20; the issue was that the plate had a total of 5 medium sized raviolis and they were still hungry after an appetizer and dinner course (that's $4 for each piece of a medium sized no-frills ravioli!!). The appetizer of basic bruschetta for two is $12 and fries are $8. I had the beef burger twice; once it was very dry and the second time it was good. I would probably be fine with the prices, if the service was not so bad. One note.... The menu varies from day to day so you may want to check their web site prior to going to make sure they are serving what you like on that day. However, don't always expect to have their daily offered selections available. I went once with my mother at 5pm and she tried to order a chicken dinner. The waitress stated they had ran out of chicken! At 5pm! The restaurant was not even that busy and that was one of their 6 main courses offered that day. I will not be going back here a 4th time. If you are planning on going to Mill Ave in Tempe to eat.... there are a lot more restaurants available that offer better food, prices, and service than Cafe Boa.
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