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  • Towbin Fiat surprised me with their service and attention to detail... Although I was there as a "Third Baseman" to coach and advise a friend who had never purchased a vehicle previously, the salesperson quickly realized that she was deferring to me for opinions and decisions. He was very attentive to her, but would repeatedly hand me documents and reference materials for my review before my lady friend would look at them. This allowed me to carefully screen the information and documents so that I could hand them to her and advise "this is standard DMV stuff, go ahead and sign..." Or "You don't need this, it is an extended warranty and is simply unnecessary on a new Fiat" and so on. Despite the smallish size of this facility at Sahara and Jones, I was impressed with the additional inventory Towbin Fiat had in their storage lots and behind their showroom building. New Fiats are pretty much sold at MSRP and I advised my friend that the "deal" would really be about her trade in and financing terms. Towbin Fiat did an excellent job of TRYING to get her 2010 Toyota trade in at a low cost, but then acquiesced when we pushed for a higher allowance. The brain damage on getting more for her trade-in was minimal and they didn't push us so hard as to alienate our desire to do business with them. I was pleasantly surprised at the financing terms offered through Chrysler Financial Services because of the low APR on the 72 month fixed rate term without any prepayment charges and the additional APR reduction based on setting up monthly automated payments. Locking in a 1.9% APR for 6 years is going to look great when rates go up within the next 18 months. Overall, I rate this dealer at 5 stars for those who already want to buy or service a Fiat... Now, do not ask me to rate the actual vehicle, because the Fiat 500 would NOT get 5 stars from me!
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