My wife and I moved to the Phoenix area several years ago and always avoided this place based on recommendations from friends and coworkers.
Despite that, we decided to give it a try last Sunday. Big mistake.
Mediocre service and it took over 45 minutes to get two simple meals. The place was busy, but not so much that any competent kitchen couldn't have handled the work.
Aside from being located in the tourist trap area of Old Town and catering to spoiled kids spending daddy's money, this place just isn't very good.