DO NOT get highlights or any color treatment from Sora, she completely destroyed my hair. I went in with a picture of what i wanted which was golden blonde highlights and i left with orange and black stripes, sooo ugly! i don't know how she let me leave looking like that.... she has very little knowledge about what she is doing... just to give you an example she was removing the bleach from my hair with a spray bottle.... umm- don't you think you should wash it out? she spent 4 hours destroying my poor hair and had the nerve to charge me $160. I went home and i was so mad that i left looking this way so i called her back to see if she could somehow fix my tiger stripes and she said there is nothing she can do! Then she said if she tries to fix it she will charge me! I can't believe this woman. So my overall experience was a disaster and now i have to go and spend probably another $200 to fix her mess....so again DO NOT see Sora!!