Room was 4 stars and the service was about 2.5 stars. Front desk service needs improvement, they appear to be little incompetent at their job. I requested no room service meaning no cleaning when I check in and the following morning, but guess what happened? They came in and cleaned the room. Of course nothing was stolen and roomed looked great, but I had personal information lying around that was accessible to view. The morning buffet was decent, some hot foods, fruits and pastries. I was little surprised at the cost of this hotel when it's out in Phoenix, think it should be little cheaper.