This location is really hit or miss. Shame as it is the closest to me as I live in Cotswold. However, sometimes they are thorough and sometimes the work is pretty shoddy. About 100% of the time I have to re-do my windows (inside and out) and they are streaky. My last visit, I had my floor mats cleaned but watched them put them back in my car completely covered in water and soap (on the bottom). I did not want that to mold and smell so I asked that they come back out and dried. I dislike seeing them dry/clean my tires/rims and then use that same towel on the windows and body of the car. Particulates picked up off of the tires can easily be transferred to the much more delicate paint if you dry this way. The back row is rarely if ever vacuumed . Sometimes (maybe 50/50) the dash and middle console are cleaned but I usually have to spend time after to clean these areas..this is after the most expensive interior/exterior package.
Most of the employees are incredibly polite and nice. I did bring a concern about my windows to someone last time I was there but it was quickly dismissed.