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  • You need to check your order at this location. We been ordering to go from this location for a few years and I have to constantly check the order to make sure it was prepared properly and that all items that were ordered are included in the take out bag as usually one or two items end up missing. I relaxed a little yesterday when I picked up an order from McAlister's yesterday big mistake. I figured both of the kids got Spuds this time Just a Spud with Bacon and Cheese should be easy right, don't have to worry about a missing Mac and Cheese or a sandwich done wrong. Easy. Nope Carmelized Onions mixed in the Bacon and Cheese on my Son's Spud. He wasn't happy as he not a fan of onions I feel silly because I usually check the food before I leave to catch these things. So back to McAlister's where they did replace the food and said a quick sorry. Of course now I thinking about this experience the next day and I'm thinking why should I feel silly. Is it too much to ask McAlister's to check the order and get it right the first time? This is not the first time they screwed an order up. We order online so we can be as clear as possible as to what we want and minimize the possibility of mistakes. McAlister's really needs a better quality control process on their orders because I am not happy about having to drive back to get their mistakes fixed for just a lukewarm sorry.
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