| rev:text
| - My friends and I became interested in Café Summer after seeing posts on Instagram that showcased beautiful drinks, taiyaki, and other tasty treats. The café had fairly positive reviews so we decided to give it a try when we hung out not too long ago. Unfortunately, the experience was not at all what we expected it to be and ended in quite a bit of disappointment.
When my friend and I arrived, no one greeted us and the place was not crowded. We stood by the counter, reading the menu on the wall for several minutes before someone eventually told us to go sit down and brought us menus. We were waiting for three other friends to arrive, so we browsed the menu for a while. When our friends arrived shortly after, we continued to wait for someone to come over so that we could make our orders. After waiting for a noteworthy amount of time, the waitress came around and allowed us to order. We requested separate checks for each order ahead of time so that the payment process wouldn't be too complicated later on.
Around 30 minutes later, we had not received any of our beverages or other requests. While I would not have expected food to have been prepared instantly due to the size of our group, at most restaurants, drink orders would have at least been fulfilled by this point. The waitress came back and informed someone in our group that they were out of Mt. Charleston Toast and that he would have to order a different toast option instead. He ordered another toast from the menu and we continued to wait.
Within an hour of waiting time, I had finally received the drink that I ordered. Although the Orange Yuzu is supposed to be served with a light to illuminate the beautiful gradient effect associated with the drink, the café was apparently out of lights or only two worked, so I didn't get to experience the drink as it had been advertised. This was slightly disappointing for me since this beverage was one of the main reasons I had come to this café (aside from the taiyaki), but I was growing increasingly more disappointed by the slow service and lack of communication from the staff. And somehow, people who had just walked into the café were getting their orders immediately while we were still waiting for ours, even with an hour passing. Eventually my order of takoyaki was brought out, but it was lukewarm and did not have much octopus inside at all.
Two of my friends ordered pork belly rice and stew rice, which they were displeased with for a few reasons. Not only did their orders look nothing remotely like the images shown on the menu, but the proportions of the servings were definitely not as expected or portrayed. 75% of these dishes were rice, followed by two or three spoonfuls of meat, vegetables, etc. Priced at around $9 to $10, you wouldn't expect that the majority of your plate would be covered in plain white rice with only a few of the additional ingredients. When the toast order arrived, it was missing the fruit. A peach tea was brought to one of the people in our group and it was extremely sweetened to the point that he couldn't even enjoy it; when the order was made, the staff also didn't tell us that sweetness could be varied upon request either.
After being at the café for an hour and thirty minutes, my taiyaki was brought out along with garlic squid balls. Since I had ordered taiyaki along with another friend, somehow our orders were mixed up and they were not prepared correctly at all. Keep in mind, this taiyaki was another main reason I had wanted to visit this café. I was extremely disappointed with the poor preparation of my request. One would hardly guess it was a taiyaki at all. The taiyaki was soft, floppy, and hardly stable enough to even hold. Not even remotely crispy. The ice cream I had requested was incorrect. Upon eating the ice cream off, I discovered that there were marshmallows inside the taiyaki to try to maintain the shape, which was not advertised at all. After eating the marshmallows, I then discovered that there was custard at the bottom, but it was only around half of a tablespoon's worth and that estimate might be grossly generous. I couldn't even finish the rest of the taiyaki because it was so doughy and basically impossible to enjoy.
As my friend waited for her taiyaki, it became increasingly clear that more mistakes had been made. Her taiyaki was also incorrect. The staff kept taking taiyakis to the wrong tables, brought another table's order to us, and even told one of the customer's across from us that they were completely out of boba pearls. We also saw a staff member coming in randomly with a box of supplies, which seemed to suggest that they had left to go pick up more ingredients that they had previously run out of earlier. This same friend didn't receive her drink until we paid before leaving, which was two hours after our initial order. Payment was also an ordeal since the checks were separated incorrectly and I was nearly overcharged with the wrong items.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)